Non-Renewal Program

The Registry of Motor Vehicles’ (RMV) Non-Renewal Program provides participating municipalities and their processing vendors with the ability to mark a vehicle’s registration record for unpaid parking tickets, non-payment of excise tax, toll violations, and abandoned vehicles. This mark will prevent the renewal of the registration and the vehicle’s first owner’s driver's license until all non-renewal incidents have been satisfied and cleared.

NOTE: All existing marks will be converted from ALARS to ATLAS.

There are three methods of access for the Non-Renewal Program:

  • Business Portal: This real-time service facilitates individual users logging into a web-based portal displaying native RMV screens.
  • Web Services: These facilitate real time data exchange between the user’s system and the RMV. The Web Services allow users to integrate the sending and receiving of RMV data into their system and business processes.
  • Secure File Transfer Protocol (SFTP) Batch Files: This is used to send and receive what are commonly known as Batch files, using the managed file transfer solution called MOVEItTM.

Non-Renew files contain Driver’s Privacy Protection Act protected information, so your employees, contractors, and/or agents must have a background check before they can access RMV data. Please refer to Section 11 of the Agreement for Access to Records and Data Maintained by the Registry of Motor Vehicles, which can be found in the Document Section on this page.

Who should use this program information?

This program information is for municipal employees and/or their processing vendors that participate in the Non-Renewal Program.

RMV data is only available to permitted users. Please refer to Section 1 of the Agreement for Access to Records and Data Maintained by the Registry of Motor Vehicles, which can be found in the Document Section on this page.

What is Changing?

Direct RMV Access

  • Web Services
  • Portal Access allows users to:
    • Clear Non-Renewal Tickets
    • Mark Non-Renewal Tickets
    • Inquire/View License Information
    • Inquire/View Vehicle Information
      • Request/manage non-renewal authorization (available in 2020)
      • Electronic availability of balancing and clear report file (available in 2020)
      • Submit Non-Renewal adjustments (available in 2020)

Policy and Procedure 

  • Effective November 12, 2019, a registrant with a Non-Renewal Mark for excise tax will not be able to renew the registration, SWAP the registration to a new plate, register the same vehicle with a new plate number after cancelling the old registration, process a plate re-assignment or transfer the registration.
  • Effective November 12, 2019, the RMV will allow users to inquire on a registration with or without the plate prefix and receive an accurate response. Massachusetts has a number of registration plates where the plate has an alpha prefix that is not printed on the plate. For example, a Veteran’s Plate has 23456 as the printed registration number; however, is recorded as VT23456. This has caused several issues, so the RMV has recorded the plate in our system in a manner that allows users to inquire on the registration using either 23456 or VT23456. Going forward, the official registration (what is printed on the registration document) will be the plate number as printed on the plate, e.g., 23456 not VT23456.
  • As of April 1, 2020, all Non-Renewal authorized users will be required to report Non-Renewal Clears that result from payments accepted during normal business hours within an hour. At the same time, the RMV is eliminating the Certified Receipt. The primary reason for this change is the combination of both the increased usage of real time online payments by Non-Renewal participants and the public expectation that comes when real time payments are accepted.

File Layout/Additional Data Fields
A number of data fields will be changing (e.g. person and company name format).

New Information Available via ATLAS

  • Garaging Addresses: A garaging address will now be maintained by the RMV for all registrations.
  • Dealer, Owner-Contractor, Repairer, Farmer, Transporter (Section 5) Registrations: These registrations are subject to the Non-Renewal Program.
  • Moped Registrations: Mopeds are not, by statute, subject to Non-Renewal.

Delivery Method
The RMV’s Secure File Transfer Process (SFTP) has changed to MOVEit, which provides more secure, modern technology. The delivery of all non-renew files will be transitioned to MOVEit by as of July 2019.

For more detailed information, please refer to the MOVEit section.

Next Steps

  1. Decide on which method of access will best serve your business needs.
  2. Electronically complete & submit Access Agreement, RMV Business Partner Contact form, and a RMV Business User Request form, if applicable. These will be sent separately through DocuSign, a third-party secure service.
  3. Depending on the method of access follow the appropriate option(s):
    1. Portal
      1. Complete a RMV Business User Request form.
      2. Complete required Computer Based Trainings (CBTs) on navigating the portal, viewing, and paying invoices.
      3. Portal credentials will be sent to each requested End User via secured email when ATLAS R2 goes live. This website will keep you informed on timing.
      4. You will log into the eServices Portal using the secured link provided by the RMV.
    2. Web Services
      1. The RMV will configure your information to our application and let you know when the connection will be enabled.
      2. Credentials will be given for testing connectivity
      3. After successful testing, credentials will be given for production.
    3. SFTP
      1. Complete a MOVEit Access form.
      2. Complete a MOVEit End User form.
      3. Mass DOT IT will set up a MOVEit account
      4. Connectivity Testing will begin.
      5. After successful testing, production access will be granted.

What's New

Copyright 2020