eServices Portal

The Insurance eServices Portal provides RMV access to individual users logging into a portal that is designed specifically to support the Insurance Carrier and Agency community. Your designated eServices Administrator will maintain access for each one of your End Users. For Insuracne eService Portal access and authentication questions, please contact the RMV’s IS Security Team (RMV-DL-ISSecurity@dot.state.ma.us)

Insurance Agency Webinar

The RMV held an ATLAS Release 2 post launch webinar for the Insurance Agency community on Wednesday December 11th, which provided an update on key IPM topics and provided a demonstration of eService Portal functionality. This webinar was developed in response to questions received from the Insurance Agency Community since the November 12th launch.

(Note: A few questions in the Q&A document have not yet been addressed. Due to the end-of-year holiday season, a revised Q&A document will not be available until after the new year)

IPM "How To" Documentation for Insurance eService Portal

In response to questions, the ATLAS team has developed some simple "How To" pdf's:



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