IPM Program

The new ATLAS system is now live.

The RMV has completed a multi-year project to replace the legacy ALARS application with a new web based system – ATLAS. ATLAS successfully launched Driver Services (Release 1) in March/2018 and Vehicle Services (Release 2) as of November 12, 2019.

The Insurance Policy Management (IPM) program (formerly known as UMS – Uninsured Motorist System) allows insurance companies to add, amend, and/or cancel insurance policies for Registry of Motor Vehicles (RMV) vehicle records either online or through a batch submission process. Insurance companies manage these actions directly or through a third-party vendor. This program allows the verification of active policies and, when an active policy is not found or an insurance policy has been cancelled, the RMV to revoke registrations. This helps prevent uninsured motorists from operating a motor vehicle without insurance.

As part of ATLAS Release 2, the RMV has moved its IPM communications/messaging to provide better access and ways to share/exchange information electronically. Methods include new, modern ATLAS-hosted web services, an eServices Portal, and SFTP batch processing. This eliminates the need for VPN access. SFTP batch processing will be delivered through MOVEit, a secure file transfer service.

RMV data contains Driver’s Privacy Protection Act protected information, so your employees, contractors, and/or agents must have a background check before they can access RMV data. Please refer to Section 11 of the Agreement for Access to Records and Data Maintained by the Registry of Motor Vehicles, which can be found in the Document Section on this page.

Who should use this program information?

This information is intended for any insurance company, insurance agent, or service provider that is currently participating in the MA IPM Program.

RMV data is only available to permitted users. Refer to Section 1 of the Agreement for Access to Records and Data Maintained by the Registry of Motor Vehicles, which can be found in the Document Section on this page.

RMV Proposed Changes for Non-Dealers and Casual Sales

The RMV is proposing new changes that will create additional opportunities for insurance agents, insurance carriers, and smaller volume dealerships to participate in the EVR program.

These changes are part of the continuing effort by the RMV to minimize in-person interaction to register and title vehicles and will be implemented during the first quarter of 2021.

RMV New Electronic Signature Policy

The RMV's policy specifies what is acceptable in the form of an electronic signature for use on RMV and Department of Revenue (DOR) documents associated with the processing of Registration and Title transactions.

RMV Insurance Stamp Certification Requirements

The Insurance Stamp Certification Requirements draft is being distributed for Working Group members to review. The following sample is also provided:

RMV eSignature Enabled Duplicate Title Transaction Proposal

These guidelines put forth a proposal for two eSignature enabled transactions: a duplicate title transaction and a duplicate title transaction with a payoff for a dealer.

Dealer Title Transaction Instructions and Form

RMV Lienholder Code List

The RMV has published a current listing of lienholder codes. Anyone filling out a Registration and Title Application (RTA) for a vehicle that has a lienholder must enter the correct lienholder code and address on the RTA. This will ensure the title and/or electronic record is sent to the correct party once the transaction is processed. Note: The information contained in the listing is accurate as of the date displayed on the bottom of the document.

What is Changing?

IPM Business Process Changes
The Massachusetts RMV will be implementing a number of process changes throughout the new IPM process. Currently, decisions have been documented in the following areas:
  • Registration Revocation for No Policy
  • Municipal Vehicle Insurance Policy Reporting
  • Trailer Reporting
  • RMV-1 / RMV-3 Updates
  • Intervention Form
  • Policy History
  • Inspection Data
  • Batch Processing
  • Error Processing

Details for each of these process changes can be found on the IPM Business Process Changes page

Direct RMV Access
  • Web services
  • eServices Portal

File Layout/Additional Data Fields
A number of data fields will be changing (e.g. person and company name format, new garaging address).

New Information Available via ATLAS

  • Moped Registrations
  • Motor Vehicle Dealers, Owner/Contractor, Repair, Farm, Transporter Registrations (Section 5 plates)
  • Garaging Address

Delivery Method
The RMV’s Secure File Transfer Process (SFTP) is changing to MOVEit, which provides more secure, modern technology. The delivery of all SFTP files will be transitioned to MOVEit by April 1, 2019.

For more detailed information, please refer to the MOVEit section.

The RMV will be implementing a registration revocation process for instances where no insurance policy is added to the vehicle record or when the policy has expired.

Next Steps

  1. Decide on which method of access will best serve your business needs
  2. Electronically complete & submit Access Agreement, RMV Business Partner Contact form, and a RMV eServices Administrator form, if applicable. These will be sent separately through DocuSign, a third-party secure service.
  3. Depending on the method of access following the appropriate option(s):
    1. Portal
      1. Complete a RMV eServices Administrator form
      2. Complete required Computer Based Trainings (CBTs) for the IPM Program and portal use.
      3. Portal credentials will be sent to each requested End User via secured email when ATLAS R2 goes live. This website will keep you informed on timing.
      4. You will log into the Portal using the secured link provided by the RMV.
    2. Web Services
      1. The RMV will configure your information to our application and let you know when a secure connection will be enabled.
      2. Credentials will be provided for testing connectivity.
      3. After successful testing, credentials will be provided when ATLAS R2 goes live.
    3. SFTP through MOVEit
      1. Download the ATLAS MOVEit File Transfer Guide.
      2. Email ATLAS.MOVEitproject@dot.state.ma.us with the contact information for your organization’s person(s) that we should work with to transition your organization to MOVEit.
      3. Mass DOT IT will set up a MOVEit account (prior to the implementation of R2).
      4. We email you with information about testing and when it will begin.
      5. After successful testing, production access will be granted and you’ll receive appropriate credentials to send and/or receive files via MOVEit.

Copyright 2021