You may access training for all programs and partner groups on the main ATLAS Training page.

Traditional EVR Training

EVR Lite Training

  • EVR Lite Training Reference Guide
    This guide should be used by EVR Lite users ONLY. This contains EVR RMV policies and instructions for processing transactions on the EVR Lite Program.

General Training Material

  • EVR Scanning & Tagging Guidelines for Insurance Agents
    These guidelines can be used by Individual EVR Participants (IEPs) at Insurance Agent Permit Holder Locations to assist with the scanning and tagging process during EVR transactions. This document currently reflects all transactions available to insurance agents via EVR and the potential documents that need to be collected for each transaction type. Depending on your Service Provider, you may not have access to all transactions included in this document. 
  • EVR Scanning & Tagging Guidelines for Dealers
    These guidelines can be used by Individual EVR Participants (IEPs) at Dealer Permit Holder Locations to assist with the scanning and tagging process during EVR transactions. This document currently reflects all transactions available to dealers via EVR and the potential documents that need to be collected for each transaction type. Depending on your Service Provider, you may not have access to all transactions included in this document. 
  • EVR Plate Manual
    The information in this guide will not be accurate to Traditional EVR users until changes are made to their Service Provider software.
  • EVR Business Entity Reference Guide
    This guide provides additional information for the Business Entity types that Individual EVR Participants might register vehicles to on EVR.
  • EVR Error Resolution Manual
    This manual should be used by RMV Business Support (Help Desk), EVR Client Support, and individual EVR Participants to obtain instructions for correcting errors made at EVR locations that use EVR Phase 2 functionality.
  • EVR Rules for Title Processing
    This document contains key title policies that all Individual EVR Participants (IEPs) must know and adhere to in order to process transactions on EVR. It reviews key title terminology, potential NMVTIS response messages with next steps on how to handle those responses, guidance on which title types can and cannot by processed on EVR, tips on identifying branding information on select state's titles, and some state specific guidance for select title types.
  • EVR Sales Tax Abatement Request Revenue Checklist
    This checklist is used when an abatement or correction is needed for certain transactions such as rescission of sale, leases entered as purchases, tax exempt purchases, etc.
  • Electronic Vehicle Registration (EVR) Phase 2 - Document Retention and Shredding Requirements
    This document outlines the EVR Phase 2 document retention and shredding requirements for Permit Holders and End Users.
  • Inventory Searches in the Business Portal for EVR Service Provider Help Desks
    This document should be used by EVR Client Support to obtain instructions for researching Inventory issues on behalf of EVR locations that use EVR Phase 2 functionality.
  • EVR Title Information and NMVTIS *Revised 7/21/2021
    This document is used when processing Title transactions, including verifying Title information through the National Motor Vehicle Title Information System (NMVTIS) and Out of State (OOS) Titles.
  • Reciprocity Chart
    This document describes which states are reciprocal with Massachusetts for sales and use tax credits along with the tax rate for each state.
  • Approved Third (3rd) Party Electronic Forms and Insurance Stamps *Revised 8/12/2021
    This document provides a list of insurance agents and companies that have been approved to issue electronic forms and insurance stamps on the Registration and Title Application (RTA Form).
  • How to Identify MSRP on a Window Sticker 
    This document should be used by EVR Dealer locations to determine the correct MSRP value to enter from the window sticker (Monroney label) of a new vehicle. Please share this document at your dealership with any staff that might enter MSRP information including owners, Sales, F&I, general managers, etc.

New Transactions

EVR Support Training

  • EVR Support Training for Sales and F&I
    This video training is geared towards the staff that supports and interacts with the Individual EVR Participants (IEPs) at your location. We review the policies and procedures the IEP must adhere to in order to be in compliance with EVR and terms of the EVR Permit. Be sure to watch the training in full and follow the instructions provided throughout the video to receive credit for this training course.

EVR Salvage Training

  • EVR Salvage Reference Guide
    This guide should be used by EVR Salvage users ONLY. This contains EVR RMV policies and instructions for processing transactions as an EVR Salvage location
  • EVR Salvage Scanning & Tagging Guidelines
    These guidelines can be used by Individual EVR Participants (IEPs) at Auto Auction Permit Holder Locations to assist with the scanning and tagging process during EVR transactions.
  • EVR Salvage Rules for Title Processing
    This document contains key title policies that all Individual EVR Participants (IEPs) from auto auction location must know and adhere to in order to process transactions on EVR. It reviews key title terminology, potential NMVTIS response messages with next steps on how to handle those responses, guidance on which title types can and cannot by processed on EVR, tips on identifying branding information on select state's titles, and some state specific guidance for select title types.
  • EVR Title Information and NMVTIS
    This document is used when processing Title transactions, including verifying Title information through the National Motor Vehicle Title Information System (NMVTIS) and Out of State (OOS) Titles.
  • EVR Salvage Duplicate Title Policies Job Aid
    This document should be used by EVR Salvage end users and provides instructions for processing Duplicate Title transactions as an auto auction location. 

RMV Lienholder Code List

The RMV has published a current listing of lienholder codes. Anyone filling out a Registration and Title Application (RTA) for a vehicle that has a lienholder must enter the correct lienholder code and address on the RTA. This will ensure the title and/or electronic record is sent to the correct party once the transaction is processed. Note: The information contained in the listing is accurate as of the date displayed on the bottom of the document.



Copyright 2024