Training for ATLAS Release 2 Vehicle Services
To ensure that we have a seamless transition to ATLAS R2, we are providing ATLAS system training to our RMV business partners. Training will vary by program and business partner type. Training for EVR End User Participants (Dealers, Agents, & Fleets) and EVR Service Providers is provided for EVR partners.
You can also access training for all programs and partner groups on the main ATLAS Training page.
Traditional EVR Training
EVR Lite Training
- EVR Lite Training Reference Guide
This guide should be used by EVR Lite users ONLY. This contains EVR RMV policies and instructions for processing transactions on the EVR Lite Program.
General Training Material
- EVR Scanning & Tagging Guidelines for Insurance Agents
These guidelines can be used by Individual EVR Participants (IEPs) at Insurance Agent Permit Holder Locations to assist with the scanning and tagging process during EVR transactions. This document currently reflects all transactions available to insurance agents via EVR and the potential documents that need to be collected for each transaction type. Depending on your Service Provider, you may not have access to all transactions included in this document.
- EVR Scanning & Tagging Guidelines for Dealers
These guidelines can be used by Individual EVR Participants (IEPs) at Dealer Permit Holder Locations to assist with the scanning and tagging process during EVR transactions. This document currently reflects all transactions available to dealers via EVR and the potential documents that need to be collected for each transaction type. Depending on your Service Provider, you may not have access to all transactions included in this document.
- EVR Plate Manual
The information in this guide will not be accurate to Traditional EVR users until changes are made to their Service Provider software.
- EVR Business Entity Reference Guide
This guide provides additional information for the Business Entity types that Individual EVR Participants might register vehicles to on EVR.
- EVR Error Resolution Manual
This manual should be used by RMV Business Support (Help Desk), EVR Client Support, and individual EVR Participants to obtain instructions for correcting errors made at EVR locations that use EVR Phase 2 functionality.
- EVR Rules for Title Processing
This document contains key title policies that all Individual EVR Participants (IEPs) must know and adhere to in order to process transactions on EVR. It reviews key title terminology, potential NMVTIS response messages with next steps on how to handle those responses, guidance on which title types can and cannot by processed on EVR, tips on identifying branding information on select state's titles, and some state specific guidance for select title types.
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EVR Sales Tax Abatement Request Revenue Checklist
This checklist is used when an abatement or correction is needed for certain transactions such as rescission of sale, leases entered as purchases, tax exempt purchases, etc.
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Electronic Vehicle Registration (EVR) Phase 2 - Document Retention and Shredding Requirements
This document outlines the EVR Phase 2 document retention and shredding requirements for Permit Holders and End Users.
- Inventory Searches in the Business Portal for EVR Service Provider Help Desks
This document should be used by EVR Client Support to obtain instructions for researching Inventory issues on behalf of EVR locations that use EVR Phase 2 functionality.
- EVR Title Information and NMVTIS *Revised 7/21/2021
This document is used when processing Title transactions, including verifying Title information through the National Motor Vehicle Title Information System (NMVTIS) and Out of State (OOS) Titles.
- Reciprocity Chart
This document describes which states are reciprocal with Massachusetts for sales and use tax credits along with the tax rate for each state.
- Approved Third (3rd) Party Electronic Forms and Insurance Stamps *Revised 8/12/2021
This document provides a list of insurance agents and companies that have been approved to issue electronic forms and insurance stamps on the Registration and Title Application (RTA Form).
New Transactions
- EVR Title Only Policies Job Aid
This document should be used by EVR end users and provides policy instructions for processing Title Only transactions.
- EVR Duplicate Registration Policies Job Aid
This document should be used by EVR end users and provides policy instructions for processing Duplicate Registration transactions.
- EVR Duplicate Registration with Amendment Request Form
This form ONLY applies to locations that have been trained on and have access to the Duplicate Registration transaction. This form is required when requesting an amendment during a Duplicate Registration transaction.
- EVR Duplicate Title Policies Job Aid
This document should be used by EVR end users and provides instructions for processing Duplicate Title transactions.
- EVR Duplicate Title Policy Training
View this training video to learn the EVR Duplicate Title Policy information; this video is a companion to the Job Aid linked above.
- EVR Registration Reinstatement Policies Job Aid
This document should be used by EVR end users and provides instructions for processing Registration Reinstatement transactions.
- EVR Registration Reinstatement Checklist
This document should be used by EVR end users to make sure they have completed all steps of the Reinstatement process in the proper order.
- Reactivation Certification for EVR
This form ONLY applies to locations that have been trained on and have access to the Plate Reactivate transaction.
- Plate Reactivate within a Transfer Job Aid - Traditional EVR
This job aid ONLY applies to Traditional EVR locations that have been trained on and have access to the Plate Reactivate functionality. This document should be used by EVR end users and provides instructions for reactivating a plate during a Plate Transfer transaction.
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CVR Odometer and Plate Type Updates Job Aid
This job aid ONLY applies to Traditional EVR locations who use the CVR software and have been installed with the most recent software update. This document should be used by these EVR end users to understand the recent functionality updates regarding the Odometer Status as well as review the expanded eligible transactions for various plate types along with select plate types that can now be issued as a New Plate through EVR.
EVR Support Training
- EVR Support Training for Sales and F&I
This video training is geared towards the staff that supports and interacts with the Individual EVR Participants (IEPs) at your location. We review the policies and procedures the IEP must adhere to in order to be in compliance with EVR and terms of the EVR Permit. Be sure to watch the training in full and follow the instructions provided throughout the video to receive credit for this training course.
EVR Salvage Training
- EVR Salvage Scanning & Tagging Guidelines
These guidelines can be used by Individual EVR Participants (IEPs) at Auto Auction Permit Holder Locations to assist with the scanning and tagging process during EVR transactions.
- EVR Salvage Body Styles Chart
This document contains the body styles that are currently available in Massachusetts.
- EVR Salvage Rules for Title Processing
This document contains key title policies that all Individual EVR Participants (IEPs) from auto auction location must know and adhere to in order to process transactions on EVR. It reviews key title terminology, potential NMVTIS response messages with next steps on how to handle those responses, guidance on which title types can and cannot by processed on EVR, tips on identifying branding information on select state's titles, and some state specific guidance for select title types.
- EVR Title Information and NMVTIS
This document is used when processing Title transactions, including verifying Title information through the National Motor Vehicle Title Information System (NMVTIS) and Out of State (OOS) Titles.
- EVR Salvage Duplicate Title Policies Job Aid
This document should be used by EVR Salvage end users and provides instructions for processing Duplicate Title transactions as an auto auction location.